FREE SHIPPING! on orders of $100* or more in the US except for Alaska, Hawaii & Puerto Rico
If the items in your order which qualify for 'Free Shipping' total $100 or more, your order ships FREE! We do not ship same day. We usually ship out products in 3-5 business days. If the shipping takes longer than our usual timeline, we will email our customers about shipping delay.
*Some larger and heavier products may require additional packaging and shipping fee depends on your location. As our products are mostly fragile, we may add additional layer of protection in the packaging, thus it may increase the size of the packaging and cost additional shipping fee. Customers will be notified via email if additional shipping fees are required to fulfill the order(s).
Customers in Canada
We ship to Canada. Please contact us at firstname.lastname@example.org to get better and accurate shipping rate to your home in Canada.
We do not cover brokerage fees, duties and taxes for shipments to Canada.
These payments will be the buyer's responsibility.
Due to the nature of our specially crafted aquarium systems and growing demand, our stock status is always changing. While we strive to have each item in-stock and available to ship within 5-7 business days, this does vary based on availability, freight delays and other factors outside of our control.
In-stock aquarium systems, equipment and accessories typically ship in 5-7 business days from the date the order was placed.
Backordered aquarium systems, equipment and accessories typically ship within six weeks from the date the order was placed.
If your order is not in-stock and shipping within 5-7 business days our customer service team will reach out to you with an expected shipping date within three business days.
We are receiving new stock monthly and will ship your order in the fastest available timeframe. If you would like to inquire about a more specific shipping window, feel free to email us at email@example.com.
Change of Shipping Address
Fee will be incurred on customer if customer requests a change of address after shipment has been picked up by shipping carrier(s). The fee is to pay the shipping carrier to provide service of change of address.
Free Standard Freight
All full set aquariums qualify for Free Standard Freight. We ship these aquariums less than truckload shipping or less than load (LTL). Transit times for LTL shipments vary between 3-8 business days from the day of pickup. This offer is only available in the contiguous 48 states.
$150 Freight Shipping
Large size aquariums ship for at a flat rate of $150. We ship all these large size less than truckload shipping or less than load (LTL). Transit times for LTL shipments varies between 3-8 business days from the day of pickup. This offer is only available in the contiguous 48 states.
$175 Freight with Inside Delivery
Inside your garage only (will not bring in house). All large size aquarium are eligible for upgrade to inside delivery. This offer is only available in the contiguous 48 states.